Terms of Service

1. About these terms

droplr.fm is a service provided by Cody Morrison trading as Rhythm Revolt Records (ABN 13 399 505 837) ("we", "us"). Rhythm Revolt Records is a registered business name of Cody Morrison, a sole trader in Queensland, Australia. These Terms of Service are a legal agreement between us and the person or business that creates a droplr.fm account ("you").

By creating an account, accepting an invite or using the service, you agree to these terms and to the policies they refer to: the Privacy Policy, Billing & Refund Policy, Acceptable Use Policy, Cookie Policy and Data Processing Terms. If you don't agree, don't use droplr.fm.

If you sign up for a label, company or other organisation, you confirm you're authorised to accept these terms for it, and "you" includes that organisation.

2. Words we use

• Service: the droplr.fm website, dashboards, smart links, pre-save pages, bio pages, emails and related features.
• Label: the organisation account that owns releases, settings and billing. The person who created it is the owner.
• Team members: admins and artists you invite into your label account.
• Fans: people who visit your public pages, click links or pre-save a release.
• Your content: everything you or your team members add, such as artwork, release details, links, logos and bio text.
• Fan data: personal information about fans collected through your pages, such as email addresses and pre-save records.

3. Your account

• You must be at least 18 and able to enter a binding contract. droplr.fm is a business tool for labels, artists and their teams.
• Give us accurate details and keep them up to date, including a working email address.
• Keep your password secret. You're responsible for activity on your account, including what your team members do. Tell us straight away at support@droplr.fm if you think someone has accessed it without permission.
• You decide who to invite and what role they get. Remove access for people who shouldn't have it.
• Each label account is kept separate. Other labels can't see your releases, analytics, settings or fan data, and artists you invite only see releases assigned to them.

4. Plans, payment and cancellation

We offer a Free plan and paid plans. Current limits and prices are on the pricing page and shown again before you pay.

• Paid plans are subscriptions billed in advance, monthly or yearly. They're sold through Link, the merchant of record service of our payment provider Stripe, which takes payment, handles tax and issues receipts. Prices include any applicable tax. Plans renew automatically until you cancel.
• You can cancel at any time from Settings → Plan & billing. Cancellation takes effect at the end of the period you've paid for.
• We don't give refunds or credits for part-used periods, except where the law requires it.
• If a payment fails and isn't fixed, your label moves to the Free plan and paid features switch off.

The full rules are in the Billing & Refund Policy, which forms part of these terms.

5. Your content

You keep ownership of your content. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, resize and transmit your content only as needed to run, secure and support the service, including showing your public pages to fans and generating link previews. If you tick “Show it in the gallery” on a bio page, it also covers showing that page's picture, name, bio line and address on our list of live pages at droplr.fm/b, for as long as the box stays ticked and the page stays public; that is the only place we use your content to show off the service, and only because you asked. The licence ends when your content is deleted, apart from copies in backups that are overwritten in the normal cycle.

You promise that:

• you own your content or have permission to use it, including artwork, photos, logos, artist names and trade marks;
• release information is accurate and you're authorised to promote the release and link to where it's sold or streamed;
• your content doesn't break the law or anyone else's rights.

We don't check content before it goes live, but we may remove or disable content that we reasonably believe breaks these terms or the law, or that we receive a valid complaint about.

6. Fan data and email

When a fan pre-saves a release or leaves their email on your page, that information is collected for your account (your label, or you as the artist). You decide how it's used, and we handle it for you under the Data Processing Terms.

You agree to:

• comply with privacy and anti-spam laws that apply to you and your fans, including the Privacy Act 1988 (Cth) and Spam Act 2003 (Cth) in Australia, and the GDPR and UK GDPR where they apply;
• only email fans for the purpose they agreed to, and honour unsubscribe requests (droplr.fm release-day emails include an unsubscribe link that works automatically). A fan who only ticked the release-day box agreed to hear about that release; send news or other releases only to fans marked as opted in to news in your fan list;
• accept that an unsubscribe applies to every release of your account, and that droplr.fm enforces it for you: an unsubscribed address stays suppressed, can't be re-added through a pre-save form, and can only be restored by the fan themselves from the link on the unsubscribe page. Neither you nor we can re-subscribe someone;
• write the wording of any fan email you send through droplr.fm, and take responsibility for it. We send it on your behalf, from your name, with your reply-to address. We only deliver it to fans on your account who ticked the optional “news and new music” box, we re-check that consent immediately before each batch goes out, and every message carries a working unsubscribe link and one-click unsubscribe headers. We may refuse or stop a send that looks like spam, or that breaks these terms or the Acceptable Use Policy;
• not upload, import or use purchased, rented or scraped email lists with the service;
• where you import a list you collected yourself before using droplr.fm, warrant that the people on it gave you their address directly, that you have consent or another lawful basis to email them, and that the source, date and description of consent you enter at import are accurate. You remain responsible for every message sent to an imported contact. An imported address is never added to a release-day email; it can only receive a news email you write and send, and a list you tell us was collected only in exchange for a download cannot be emailed until the person confirms. See the Data Processing Terms;
• keep any fan data you export secure and use it lawfully.

Download gates. A gate points at a file you host somewhere else; droplr.fm stores the link and never the file. You confirm you have the right to give away whatever is behind it, including any unofficial remix, bootleg, edit or mashup, and you accept that the risk of that decision is yours. We can switch a gate off if we're told it infringes someone's rights, but we can't remove a file that isn't on our systems.

We tell fans plainly which gate steps we can confirm and which we can't. A SoundCloud step carries out the follow, like or repost the fan has just authorised and then discards their access token; a step pointing at Instagram, TikTok, YouTube, Spotify or Facebook only opens a link, because no API from those platforms lets anyone check whether a visitor followed an account. You must not describe an unconfirmed step as verified, and each step has to comply with the rules of the platform it points at.

7. Shared release reports

You can turn on a shareable report for a release: a page at a long, unguessable web address showing that release's totals — pre-saves, link clicks, page views, top stores, top countries and where the traffic came from.

• It is off until you turn it on, one release at a time, and you can turn it off or issue a new address at any time. Turning it off or reissuing makes the old address stop working straight away.
• The page shows counts only. No fan is named, no email address appears, and nothing on it identifies an individual.
• The address is unguessable but it is not password-protected: anyone you send it to can open it and can forward it. Treat it like a private link, and reissue it if it goes somewhere you didn't intend. We ask search engines not to index it, which most but not all of them honour.
• The figures come from our own analytics and are provided as-is. They aren't audited, they won't match a streaming service's or distributor's own reporting, and you shouldn't present them as if they do.

8. Share graphics

droplr.fm draws ready-made images for a release — a countdown, an out-now post, a milestone, and a lyric card — using your artwork, your release details and, on the lyric card, a line of lyrics you type yourself.

• The lyric line is yours and only ever yours. We never fetch lyrics from a lyrics service or any other third party, and there is nothing to pre-fill the field from. What appears on the card is what you typed, so you confirm you have the right to reproduce and publish that line — which is a separate right from the recording and the artwork, and one you may not hold on a cover, a remix or a track you did not write.
• The image is yours. We claim no ownership of it and no licence to it beyond drawing it for you.
• Unlike a clip, a share graphic is drawn on our servers from the release details we hold, so the lyric line is stored on your release and we can clear it. We still can't take down an image you have already posted somewhere — that has to go to the platform you posted it on.
• On plans that don't include removing droplr.fm branding, a small droplr.fm line is drawn into the image, the same way it is in a clip.

9. Release clips

Your audio never reaches us. A release clip is made entirely in your own browser: the track you choose is read from your computer, analysed, drawn and encoded there, and the finished video is saved by you. droplr.fm never receives, stores, transmits or processes the audio file, and we hold no copy of it or of the clip. Nothing about the track is sent to us, so nothing about it can be disclosed, subpoenaed or lost from our systems.

• You confirm you have the right to use the recording, the artwork and any logo in a clip, and to publish the result wherever you post it. This includes any unofficial remix, bootleg, edit or mashup — the risk of that decision is yours, exactly as it is for a download gate.
• The clip is yours. We claim no ownership of it and no licence to it. We don't see it, so we can't use it.
• On plans that don't include removing droplr.fm branding, a small droplr.fm line is drawn under your link inside the video. It's part of the image, not metadata. Editing it out is your business, but the mark is the reason the feature is included rather than charged for, and we may change which plans render clean.
• Clips are rendered by your own device, so what you get depends on it. Browsers without WebCodecs record in real time and produce a WebM file rather than an MP4, older hardware is slower, and a very long track may exhaust the tab's memory. We don't warrant that a clip will render on any particular device or that a platform will accept a particular file.
• Because the render happens on your machine there is no per-clip cost to us and no cap on how many you make. We may still change or withdraw the feature under Availability and changes to the service.

10. Remix contests

You run the contest. We provide the page. You set the brief, the prize, the deadline and the rules, you decide who wins, and you deal with the winner. droplr.fm collects the entries and shows them; we are not the promoter, we are not a party to anything you offer an entrant, and we don't judge, arbitrate or referee. Whatever a competition, trade-promotion or prize law requires of the person running a contest is yours to work out, and nothing here or in the product is advice on it.

• We store links, not audio. An entrant pastes a link to a file they host themselves. We keep the link, the artist name they gave, their email, any note, and a dated copy of the exact wording they agreed to. We never receive the recording. We can remove an entry or its link from your contest; we cannot remove a file that isn't on our systems, and a takedown for the recording itself has to go to whoever hosts it.
• An entrant's promise is theirs, not ours. Before entering, they confirm the remix is their own work, made from stems you provided, using no sample or vocal they don't have the right to use. We can't verify any of that. An entry is a claim the entrant made, recorded with a timestamp — not something we've checked. If you release a winning remix, the rights in it are between you and them.
• You still need the right to the stems. A contest usually sits on a download gate, and the same promise applies to what you give away as to any other file you put behind one.
• Entries become public when entries close. Until then nothing about an entry appears on your page. After the deadline, each entry that agreed to it is listed with the artist name the entrant gave, their note, a player where the host allows one, and a vote button. Entrants are shown this in the box they tick before entering. Anyone who entered under an earlier version of that wording is left out, and we keep every version so an entry's record keeps meaning what it meant on the day.
• Votes are public and advisory. Fans get one vote each per contest and can move it. We count them against the anonymous visitor ID already used for analytics, and we show you how many separate networks a count came from. They do not decide anything — you pick the winner. We don't warrant that a public vote is free of manipulation, and you must not present a vote count as a verified or audited result.
• An entrant can withdraw. The link in their confirmation email pulls their entry, and after the deadline that can't be reversed. A withdrawn entry leaves your list and its link stays reserved so nobody can enter the same upload under another name.
• Plans. Running a contest needs a paid plan. Entering one is always free — an entrant has no account. If your plan lapses while a contest is live it keeps taking entries, keeps its public list and stays editable, because your entrants were told a deadline; you just can't start another one until you're back on a paid plan.
• The declaration entrants tick, and the fact we hold no audio, are the reason there is no store of entry files to be disclosed, subpoenaed or lost from our systems — and also the reason we can't hand you an entry if the entrant deletes it from their own host.

11. Spotify, Apple Music and other platforms

droplr.fm links to and works with services we don't control, such as Spotify, Apple Music, Deezer, SoundCloud, YouTube, Beatport, Bandcamp, Stripe, and ad platforms like Meta, TikTok and Google. We aren't affiliated with or endorsed by them.

• Those services can change or withdraw their APIs, catalogue data or terms at any time. When that happens a feature may stop working, and we can't guarantee it will come back.
• Bring-your-own Spotify app. Automatic Spotify saves run through a Spotify developer app you create and own. You're responsible for complying with Spotify's Developer Terms and for any limits Spotify puts on your app, such as the Development Mode user cap. We don't promise Spotify will approve extended access.
• Tracking pixels you add (Meta, TikTok, GA4) send data to those companies under their own terms. You're responsible for having whatever notices and consents your fans' locations require. See the Cookie Policy.
• Store links found automatically from a UPC or ISRC come from public catalogue lookups and can be wrong or missing. Check your links before you share them.
• Exclusivity warnings. If you tell us a release is exclusive to a store, we'll warn you when a link on that release looks like it breaks the window, based on the rules that store and the distributor you picked publish. Those are our reading of published rules that change without notice, and we only see the links on this release — not your edits, your pre-orders elsewhere, or what your distributor actually delivered. It isn't legal or commercial advice, and your agreement with your distributor and the store governs. Check anything that matters with them.

12. Acceptable use

You must follow the Acceptable Use Policy. In short: no infringing or misleading releases, no spam, no malware or phishing links, no artificial streaming schemes and no abuse of the service.

13. Custom domains and branding

On plans that include custom domains, you're responsible for owning the domain and keeping its DNS pointed correctly. SSL certificates are issued by our hosting provider once DNS is correct, and we can't guarantee how long that takes. Removing droplr.fm branding is available only on plans that include it; if your plan changes, branding may reappear.

If you change your domain. Links you've already shared on the old one keep working: for twelve months we keep serving that hostname and redirect every link on it to the same page on your current domain, then we release it. That means we hold the old hostname on our hosting for that period — if you point its DNS somewhere else, or let the domain go, our redirect simply stops being reached and nothing else happens to it. If someone else later connects that hostname to droplr.fm and proves they control its DNS, their site takes precedence over your redirect immediately. Removing a domain outright, rather than changing it, disconnects it straight away.

14. Notifications and the installed app

• You can add droplr.fm to your phone's home screen and turn on notifications for things like pre-save milestones, a release going live, a step on a release promo plan coming due, and replies from us. Notifications are off until you switch them on for that login and that device.
• To send them we store the push subscription your browser creates, and we pass the message to the push service your device uses (Apple, Google, Microsoft or Mozilla). We don't put fan email addresses or personal details in a notification.
• Turn them off any time in Account, or in your device settings. Removing the app from your home screen also ends them.
• Delivery isn't guaranteed: notifications depend on your device, your browser and the platform's push service. Don't rely on them as the only way you'll hear about something.

15. Feedback and messages to us

• The feedback button opens a conversation with us. We keep those messages with your account so we can answer them, and we may quote a message internally when fixing what it's about.
• If you send us an idea or a suggestion, we can use it to improve droplr.fm without owing you anything for it. You keep whatever rights you already had in it; we just don't take on a confidentiality or payment obligation by reading it.
• Don't send confidential material, passwords, or other people's personal information through feedback. If you need to send fan data for a support question, ask us first.
• We answer feedback as people, not as lawyers or accountants. Anything we say about royalties, contracts or tax is general information, not advice.

16. Guides and templates

• The knowledge board, the guides and the templates are general information for independent artists and labels. They are not legal, tax, accounting or financial advice, and reading them doesn't make us your adviser.
• Laws, prices, deadlines and third-party terms change. Each guide shows when its facts were last checked, and links to the official source. Check the source before you rely on it, and get advice for your own situation before you sign anything or rely on a deadline.
• Templates (splits sheets, metadata sheets, checklists, press kits and onboarding sheets) are starting points you may use, edit and share for your own music business, including with your artists and collaborators. Don't resell them or pass them off as your own product.
• We don't guarantee a template is suitable, complete or enforceable for your situation. A signed document is your responsibility, not ours.
• Press kits are built from what you put in your profile: what they say is your content, and the rules in “Your content” apply to them.

17. Availability and changes to the service

• We work to keep droplr.fm fast and available, but we don't guarantee it will be uninterrupted or error-free. Unless you have a signed Enterprise agreement with a service level, there is no uptime commitment.
• We may add, change or remove features. If a change materially reduces what a paid plan includes, we'll give you at least 30 days' notice by email or in the dashboard. You can cancel before it takes effect and we'll refund the unused part of any prepaid period.
• Features marked "beta", "preview" or "coming soon" may change, stop, or never launch.
• Keep your own copies of important content. droplr.fm isn't a backup service.

18. Our intellectual property

The droplr.fm software, design, name and logos belong to us or our licensors. These terms give you the right to use the service while your account is active. They don't transfer ownership of it. Don't copy, resell, reverse engineer or build a competing product from the service except where the law allows. If you send us feedback or ideas, we can use them without owing you anything.

19. Suspension and termination

• By you. You can stop using droplr.fm at any time. If you only want to stop paying, cancel the plan in Billing and the account drops to Free with your pages and fan list intact. To close the account for good, the owner does it in Settings → Account → Close your account. That deletes the account and its data immediately, which is why the page offers your fan list as a download first and cancels any subscription for you. There is no grace period on a closure you do yourself: once it is done we cannot restore it, and copies in backups are overwritten in the normal cycle.
• By us. We may suspend or close an account, or remove content, if you seriously or repeatedly break these terms, don't pay, create legal risk for us or others, or if we're required to by law. Where it's reasonable, we'll warn you first and give you a chance to fix the problem.
• What happens next. Public pages stop working and team access ends — every link you have shared, including anything printed, stops resolving, because there is nothing left to redirect to. Where we closed the account, or where you asked us to close it for you, you can ask for an export of your releases and fan data for 30 days, and we delete account data within 90 days of closure, as described in the Privacy Policy. Where you closed it yourself in Settings, deletion is immediate and that 30-day window does not apply, so take the export the page offers you before you confirm. We keep records we're legally required to keep, such as tax invoices.
• If we close the service entirely, we'll give at least 60 days' notice and refund any prepaid fees for the period after closure. If we close your account when you haven't breached these terms, we'll refund the unused part of any prepaid period.

20. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us, and to a refund for the unused portion or compensation for its reduced value. If a failure doesn't amount to a major failure, you are entitled to have it fixed in a reasonable time and, if that doesn't happen, to cancel and get a refund of any unused portion. You are also entitled to compensation for any other reasonably foreseeable loss or damage from a failure.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Competition and Consumer Act 2010 (Cth) or any other law that can't lawfully be excluded.

Where the law lets us limit our liability for a failure to meet a consumer guarantee, and the service isn't of a kind ordinarily acquired for personal, domestic or household use, our liability is limited, at our choice, to supplying the services again or paying the cost of having them supplied again.

21. Limits on liability

Subject to the section above, and to the extent the law allows:

• the service is provided "as is" and "as available", and we exclude all warranties not expressly set out in these terms;
• neither of us is liable to the other for indirect or consequential loss, or for lost profits, revenue, streams, fans, data or goodwill;
• our total liability to you for all claims about the service in any 12-month period is limited to the fees you paid us in that period, or AUD $100 if you paid nothing.

These limits don't apply to liability that can't be limited by law, or to loss caused by our fraud, wilful misconduct or gross negligence. Our liability is reduced to the extent you or your team caused or contributed to the loss.

22. Indemnity

Each of us is responsible for claims caused by our own conduct. You'll cover our reasonable costs of dealing with third-party claims to the extent they arise from your content, your use of fan data, your pixels or Spotify app, or your breach of these terms or the law. We'll cover your reasonable costs of third-party claims that the service itself (excluding your content) infringes someone's intellectual property, or that arise from our breach of the privacy or security commitments in our policies. Whoever receives a claim will tell the other promptly and let them take part in how it's handled.

23. Changes to these terms

We may update these terms. For material changes we'll email the account owner or show a notice in the dashboard at least 30 days before they take effect, unless the change is needed sooner for legal or security reasons. The "Last updated" date at the top always shows the current version. If a change is materially worse for you and you don't agree with it, you can cancel before it takes effect and we'll refund the unused part of any prepaid period. If you keep using droplr.fm after that date, the new terms apply.

24. Disputes and governing law

If something goes wrong, email hello@droplr.fm first (or billing@droplr.fm for charges). We'll both try in good faith to resolve it within 30 days before starting legal proceedings, except for urgent injunctive relief.

These terms are governed by the laws of Queensland, Australia. Both of us submit to the non-exclusive jurisdiction of the courts of Queensland and the courts that can hear appeals from them. If you're a consumer outside Australia, you also keep any protections the law of your country gives you that can't be excluded.

25. General

• These terms and the policies they link to are the whole agreement between us about droplr.fm. A signed Enterprise order form overrides them where it says so.
• If part of these terms can't be enforced, the rest still applies.
• Not enforcing a term straight away doesn't mean we've given up the right to.
• You can't transfer your account or these terms without our written consent. We may transfer them to a successor to the droplr.fm business, and we'll tell you if we do.
• Neither of us is responsible for delays caused by events outside reasonable control, such as outages at hosting or streaming providers.
• We'll send notices to the account owner's email. Send legal notices to us at legal@droplr.fm.